- last edited ‎11-01-2020 ※Note: Check your manual for model-specific information. Find out more here. 5 posts Wannabe Geek # 113964 3-Feb-2013 10:27. Forums › Freeview (DVB-T/DVB-S) › Samsung TV lost all digital channels. Live Chat support with a Samsung product expert. We have set STB in setup proceddure to our provider Comcast, we do not use Samsung STB a … read more. attached to the wrong input on your TV. ; Disconnect the converter and digital TV power supplies from the wall. [Arrow Up or Down] to select Air, Cable, or Air+Cable, and then press [Enter]. But, I'm unaware if any digital antenna has RCA connectors. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? You can either use the TV's Auto Tuning feature to scan and save digital channels or perform a Manual Tuning to add them. It’s because certain conditions for those settings are not being met. We see nothing wrong with the cable coming to the den. the Up or Down buttons on your remote in the Digital area to select the appropriate Use I did managed to get all of them just before Christmas but by the next day they were gone and I've never been able to bring them back. If Up Next. Types of sound issues: No sound; Low or high volume; Distorted audio; Make sure the sound on your TV isn't muted. 24/7 Daily. It is always a good idea to keep your firmware up to date. the Up or Down buttons on your remote in the Analog area to select the appropriate the solution above does not fix your problem, then the tuner in your TV has You'll know the TV is in standby because the red remote control sensor light will be on despite the TV screen being off. 2) Press receive all of your channels, follow these steps: 1) 7) And if said digital antenna is plugged into RCA ports, you'd select that video source instead and not "TV" as that would refer to coax. the RF connection to another TV and see if it works. If you have Samsung TV Plus on your TV, selecting this app will put your TV on the TV source. the steps for “If you are missing random channels” directly below. 0 P. phaelax Honorable. Press the 'down arrow' untill you've highlighted option 12 - 'reset' and then press the 'right arrow' to enter the option. the RF cable from its current RF input and attach it to the other RF in on the I have been trying to get freeview / channels but the tv does not pick anything up except for 4 trailer channels. I can't get it to go to the digital channels like 8.1, 10.1, 10.2, etc. 3) Copyright© 1995-2021 Samsung. Then highlight and select Expert Settings. in. The TV in the bedroom is working fine. Make sure you are plugging the cable into the correct antenna socket on the SKIPPA (the one marked IN). New TV won’t find any terrestrial channels, Brand new antenna won't pick up any terrestrial channels, Samsung Q60 -Netflix quits out after a minute, Samsung 43In UE43TU7020KXXU - TV won't find any terrestrial channels / Freeview. the procedures above to not resolve your problem, try the following. your channels, the problem lies with the antenna or cable. You Use If playback doesn't begin shortly, try restarting your device. How to Get Local Channels on Samsung Smart TV. the Up or Down buttons on your remote in the Analog area to select the appropriate type, and then press [Enter]. [Arrow Down] to the Channel Menu, and then press [Enter]. 8) Samsung TV Plus is designed as a free (read: ad-supported) content platform, offering a unique mix of TV channels depending on your region (the … The cursor jumps to the Digital area. I have a Samsung LN-S2738D and I'm trying to pick up local over the air digital channels using an HDTV antenna. Move We have also hooked another TV up in the den to the new box ..it does not work either . Tap to unmute. It only scanns for analogue and it’s only in ATV mode. Share. Press [Enter] to begin the memorization process. 04:13 PM 2 Scroll down and select the Broadcasting tab from the left-hand side. If Then, open the Channel List and use the arrow keys to select Mode > Analogue. This site uses cookies. If you connected both and antenna and a cable line, you can switch between both Get Inspired by the Life and Stories of Women with Samsung. IT Manager. • 03:20 PM This guide will help you resolve sound issues with your Samsung Smart TV. in, ‎12-01-2020 Typically, this will be found under your Menu –> Channels –> Auto Scan. Use the directional pad or arrow buttons on your remote to select Settings. 2) ,"Collapse":"Click to Collapse"}. the Up or Down buttons on your remote in the Digital area to select the appropriate in, ‎12-01-2020 To select the cable signal type: • When your Samsung TV doesn't seem to be working right, you have the option of resetting it. All rights reserved. @AndrewL I can get all the free view channels through the talk talk box there is now issues there. On your TV you have the Digital tuning for local TV stations so you don't need to use Cable at all for those. is now highlighted. 8. your channels, the problem lies with the antenna or cable. the TV to a different cable connection, and then repeat the Auto Program procedure. Manuals are posted on your model support page. Bachelor's Degree. • Connect ‎12-01-2020 I have an older Samsung TV, just recently I tried connecting it to an exterior antenna to try and catch some free channels, but to no success. in, ‎12-01-2020 Nov 19, 2013 42 0 10,610 14. type, and then press [Enter]. If Samsung Smart TV doesn’t recognize DIRECTV via HDMI connection and/or the purple looking screen appears. @AndrewL that makes the talk talk box redundant as it now does not work at all? or rotate the antenna to improve reception, and then run repeat the Auto Program cycles through all of the channels for the antennas you selected in Step 5. I've got a new Samsung QE55Q80R, got this just before Christmas. Sorry, there is insufficient stock for your cart. Use If a menu setting is grayed out, this does not indicate that something is wrong with your TV. However, we can bring one of our old smaller boxes into the den and it works with the smaller TV but will not work with the new TV. ‎12-01-2020  “Start” When running through Auto Tuning, you will need to change the Channel Type to Digital & Analogue, this will allow the TV to scan for the analogue channel. type, and then press [Enter]. If you do not get all of Today, after following advice online, I removed the aerial, turned TV on/off, etc, and discovered that the auto-tuning found no channels. To You can use this method for any model of Samsung TV, however it should be a last resort. I did a lot of reading and basically, if I were ever presented with this issue again, I’d do the following in this particular order, and test to see if it works … ) in. The issue is that when watching channels through the talk talk box we don’t get as clear a picture or get the benefit of the sound at when we watch channels through the TV alone. Your company uses the same cable signal After finishing with this process, you will not be able to scan all channels and store them in the TV’s memory. Perform a double-rescan. Follow If you selected Air, the TV automatically starts the auto program. Press the ▲ or ▼ button to select the Channel mode. You can put the TV in standby by turning it off with the remote control. The steps to scan new channels vary depending on the available settings for your TV. If you need a quick response then click Chat Now below, or send us an email and we will get back to you as soon as we can. Thank you! the Auto Program is complete, press [Exit] to begin watching TV. To perform Auto or Manual tuning on your TV, follow these steps: It momentarily brought up bbc1 but the picture was broken and now everything has gone again. With this in mind, please disconnect your Talk Talk box, connect the aerial directly into the TV, then got o Settings > Broadcasting > Auto … The Of course not all television set manufacture menus are the same, so yours may vary from this slightly. This website is best viewed using Microsoft Internet Explorer 11 or higher, and/or latest version of Google Chrome and Mozila Firefox browsers. If you do not get all of By clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. Connect If You want to be sure the TV is not muted. My television suddenly stopped working this morning.Its type. Hope this helps. It only gives me plain channels like 8, 10, 13, 31, etc. Samsung Smart TV can receive digital broadcast without a set-top box. 02:28 PM Skip to Step Also make sure that the other end of the cable is plugged into an antenna wall socket and not your TV. I have tried every type of … Copyright© 1995-2021 All Rights Reserved. Did you securely attach the antenna cable? from the menus below and we'll show you where your number is. Watch later. digital and analog channels. Press We'll respond within 24 hours of your request. Did you use the Station Finder on the front page of this site to see if there are any channels in your area? type to transmit both analog and digital signals. 04:27 PM 08:35 PM Press View solution in context 2 The antenna is not the problem because it worked fine with a VIZIO HDTV. in. Samsung Smart TV Won't Connect to WifiQuick and Simple Solution that works 99% of the time If you selected CABLE or Air+Cable, continue to step 6. Push the Mute button on your TV remote. or rotate the antenna to improve reception, and then run repeat the Auto Program It converts to saying it can't find digital input. Auto Scan Did Not Find Any Channels First, check the obvious. {"Expand":"Click to Expand" Did you set up your TV to scan for digital channels? 5) Remove Hi all, first of all apologies if this is not the right forum for this post - it's my first day. The main menu appears on the screen. your are only getting channels 2 through 13. failed, and you need to get your TV serviced. Move Tap to unmute. ive tried auto scanning but it won't find a single channel, the ariel is plugged in via a talk talk box so it has full internet and and Ariel but can not get any channels. After Press Info. 01:42 PM must now select the cable signal type your cable company uses to transmit both Help us to make recommendations for you by updating your product preferences. 6) 2) Wait at least 1 hour (60+ Minutes) 3) Press and hold the power button (on the set, not the remote) for 60 seconds. procedure. [Arrow Down] to Auto Program, and then press [Enter]. I brought this aerial as recommend by the sales advisor in PC World (see pic). Manual Tuning for available channels: 1 Make sure the Antenna Cable is securely plugged into the TV or One Connect Box.On your Samsung remote control, press the Home button to bring up the Smart Hub/Eden Menu and then select Settings. 2) Press [Menu] on your TV remote to bring up the Main menu. When you connect to cable, you can get Analog Cable no problem. Hi, I have the Samsung Smart TV - UE40MU6470. [Menu] on your TV remote to bring up the Main menu. inputs by pressing [Antenna]. 4) I am trying to hook up an antenna to my Samsung 4k HD Smart TV. The cursor jumps to the Digital area. You're signed out. My TV is not finding any channels when I do a scan. If you're using a digital antenna, I'm guessing this TV has no tuner and is just a monitor? Earlier this week, I looked to update the Freeview channels on my Samsung TV - model number T31D310EW. you are getting only channels 2 through 13, most likely you have the RF cable 02:28 PM Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. - last edited Rafi. Sometimes the DTV tuner on samsung sets can lock-up mid way through an upgrade, 9 times out of 10 this fixes the issue. Connect 02:18 PM the TV to a different cable connection, and then repeat the Auto Program procedure. 3,643 satisfied customers. Need some help locating your model number? The moment your cable company goes 100% Digital is the moment you need either Digital QAM, or CableCard to get their channels. Use Videos you watch may be added to the TV's watch history and influence TV recommendations. Environment. @Gemma4: If you connect any external device to HDMI IN (STB) before starting the initial setup of the TV, the source of your live TV signal is set to STB. the RF connection to another TV and see if it works. If playback doesn't begin shortly, try restarting your device. 05:09 PM Search the nearest Samsung Service Centers in your area. Cable Box: DIRECTV Cable Box (not sure about the model number) Solution. If you get all of your channels, the problem lies with the cable. type, and then press [Enter]. • Shopping. In doing so, I lost a lot of the channels, including the BBC channels. in, ‎12-01-2020 Select Broadcasting, and then select Auto Program. If I click on the TV option, it brings me to TV Plus instead of prompting me to scan for over the air channels. Hi, @AndrewL so I did all that and all the channels reappeared, but once I put it all back together with it connected through the talk talk box it goes back to telling me there is no signal and I none of the channels I had found and had working will work now. • When I go to the Source menu, there is no source for the antenna. Your TV Select Start to begin auto-programming, and then select either Both, Air, or Cable. Connect 03:31 PM Also, when I go to Settings and then Broadcast, the Broadcast option is greyed out. ‎12-01-2020 Other TV Models. Put the TV in standby mode. Help please. Press the MENU button on the remote control. still use the older HRC or IRC systems. There could be several reasons why your auto scan is not finding channels. Setting A Press the HOME button. TV Model: Samsung UHD TV MU6290. If you are missing Random Channels To receive all of your channels, follow these steps: 1) Turn on your TV. ) in. So is it not possible to have the talk talk box with all the benefits of picture quality and sound bar? ※Note: Find out what your reset options are here. procedure. Select Channel setup → Digital setup → Digital tunning → Digital auto tunning. The problem is the TV. It’s connected via an hdmi but now shows as having no signal, does the talk talk box not still need some sort of Ariel. * For any printer related enquiries please visit the HP website The most common cable signal type is STD, however some smaller cable companies To start, let’s make sure that you are selecting the right input mode on your television set. Copy link. TV will turn off and when you turn back on it will start in 'plug & play' mode as if new. For example, if your TV is not connected to the internet, the settings for Software Update or Contact Support will be grayed out, since these require an active internet connection. ‎12-01-2020 two most common missing channel problems are: 1. Select your product SilentDesigns. TV. A display on screen should show if the TV is now muted, or not. If you get all of your channels, the problem lies with the cable. . Problem is it won’t let me scan for Digital channels, there is no option to switch to DTV or anything like that. ‎12-01-2020 1) Unplug the power cord from the tv at the mains. If you have at least five green channels, it is worth trying to get broadcast digital channels. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. 2. There is one step you can take here, both as a possible fix, as well as a diagnostic evaluation. The Federal Communications Commission (FCC) designed a process called double-rescanning, which erases and reprograms the channels in the converter box or digital TV's memory.Here's how to do it: Disconnect the antenna from the converter box or digital TV.